Managing retail returns : the good, the bad, & the ugly

Retailers have to cope with all kinds of returns--from apparel that just didn't suit the customer, to expired product that are no longer saleable, to recalls endangering public safety. Here's how retailers handle this range of returned goods to recover maximum value.


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  • Accession Number: 01524032
  • Record Type: Publication
  • Source Agency: Northwestern University Transportation Library
  • Files: TLIB
  • Created Date: May 1 2014 3:21PM