Electronic Ticketing System for Urban Public Transport: A Transformational Change Far Beyond Fare Collection Automation

Tehran Bus Company is more than 50 years old, in the last five decades this company has experienced a significant quantitative growth, but you can hardly find any points showing qualitative improvement and organizational change toward modernization and/or evolution in managerial thoughts. However in last five years a radical change in strategic approach in this organization have brought about significant improvements in both organizational productivity and quality of service, namely the transport network reengineering based on 10 Bus Rapid Transit trunks and various dedicated bus lanes and feeder lines and also introducing electronic ticketing system fully integrated with metro system providing transparency on what is gaining on in this public service sector. The authors will discuss how this new system has transformed the whole organizational structure, in terms of performance evaluation, revenue management and private operators’ management and monitoring.

  • Supplemental Notes:
    • Abstract reprinted with permission from Intelligent Transportation Society of America.
  • Corporate Authors:

    ITS America

    1100 17th Street, NW, 12th Floor
    Washington, DC  United States  20036
  • Authors:
    • Behrooz, Hojat
    • Jalali, Farshad
  • Conference:
  • Publication Date: 2012


  • English

Media Info

  • Media Type: Digital/other
  • Features: CD-ROM; Figures; Photos; References;
  • Pagination: 8p
  • Monograph Title: 19th ITS World Congress, Vienna, Austria, 22 to 26 October 2012

Subject/Index Terms

Filing Info

  • Accession Number: 01499215
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Nov 5 2013 1:58PM