The Effects of Corporate Social Responsibility on Organizational Commitment and Performance in the Logistics Service Industry

This study empirically examines the impact of corporate social responsibility on organizational commitment and firm performance for logistics service providers. Four critical corporate social responsibility dimensions were identified based on factor analysis: consumer interests, environmental management and community involvement, employee interests, and disclosure and corporate commitment. A structural equation modeling (SEM) was subsequently performed to examine the effect of corporate social responsibility on organizational commitment and firm performance. Results indicated that corporate social responsibility had significantly positive effects on organizational commitment, whereas organizational commitment was positively related to firm performance. However, the corporate social responsibility was not found to have positive effect on logistics firms’ performance in this study.


  • English

Media Info

  • Media Type: Digital/other
  • Features: Figures; References; Tables;
  • Pagination: pp 122-131
  • Monograph Title: Proceedings of the International Forum on Shipping, Ports and Airports (IFSPA) 2013: Trade, Supply Chain Activities and Transport: Contemporary Logistics and Maritime Issues

Subject/Index Terms

Filing Info

  • Accession Number: 01495935
  • Record Type: Publication
  • ISBN: 9789623677677
  • Files: TRIS
  • Created Date: Oct 14 2013 3:14PM