Technology and Business Practices that Work

“Leading the 21st Century Department of Transportation (DOT)” is the theme of the 2013 chief executive officer (CEO) Leadership Forum hosted by the Center for Transportation Studies at the University of Minnesota on behalf of the American Association of State Highway and Transportation Officials (AASHTO), Federal Highway Administration (FHWA), and the Transportation Research Board (TRB). This white paper is one of three white papers commissioned. This report highlights exciting activities in five states today that have potential for implementation in other DOTs. In Florida, deliberate decision-making, technical engineering, and process changes save the state millions of dollars. Florida is also a leader in pushing the envelope on social media and communications strategies. Minnesota is thinking like a private enterprise and sees risk management in ways that even many private sector firms don’t. North Dakota is an example of how a state DOT has had to “remake” itself and its transportation paradigm to accommodate the transformational experience of the oil shale boon. Utah is in the business of connecting systems and people and innovating project delivery methods. Washington is pre-tolling its SR 520 corridor and getting people to pay for something that they don’t even use right now.


  • English

Media Info

  • Media Type: Digital/other
  • Features: References;
  • Pagination: 36p

Subject/Index Terms

Filing Info

  • Accession Number: 01494793
  • Record Type: Publication
  • Report/Paper Numbers: NCHRP Project 20-24, Task 84
  • Contract Numbers: NCHRP Project 20-24(84)
  • Files: TRIS, ATRI
  • Created Date: Sep 27 2013 10:14AM