Transit Capacity and Quality of Service Manual. Third Edition

This report provides guidance on transit capacity and quality of service issues and the factors influencing both. The manual contains background, statistics, and graphics on the various types of public transportation, and it provides a framework for measuring transit availability, comfort, and convenience from the passenger and transit provider points of view. In addition, the manual includes quantitative techniques for calculating the capacity and other operational characteristics of bus, rail, demand-responsive, and ferry transit services, as well as transit stops, stations, and terminals. The CD-ROM that accompanies the manual provides PDF versions of all the publication’s chapters for use on tablets and computers; links to all of the Transit Cooperative Research Program (TCRP) reports referenced in the manual; spreadsheets that help perform the calculations used in the bus, ferry, and rail transit capacity methods; and presentations that introduce the manual and its core material. The CD-ROM is also available for download from the Transportation Research Boards’s website as an ISO image.

  • Record URL:
  • Availability:
  • Supplemental Notes:
    • This manual is also available on CD-ROM CRP-CD-138, which accompanies TCRP Report 165.
  • Corporate Authors:

    Kittelson and Associates, Incorporated

    1818 Library Street, Suite 500
    Reston, VA  United States  20165

    Parsons Brinckerhoff, Incorporated

    1401 K Street, NW, Suite 701
    Washington, DC  United States  20005

    KFH Group, Incorporated

    4920 Elm Street, Suite 350
    Bethesda, MD  United States  20814

    Texas A&M Transportation Institute, Houston

    Transit Mobility Program
    Texas A&M University System 701 N. Post Oak, Suite 430
    Houston, TX  United States  77024


    560 Mission Street, 7th Floor
    San Francisco, CA  United States  94103
  • Publication Date: 2013


  • English

Media Info

  • Media Type: Web
  • Edition: Third Edition
  • Features: Appendices; CD-ROM; Figures; Glossary; Photos; References; Tables;
  • Pagination: 715p
  • Serial:
    • TCRP Report
    • Issue Number: 165
    • Publisher: Transportation Research Board
    • ISSN: 1073-4872
  • Publication flags:

    Open Access (libre)

Subject/Index Terms

Filing Info

  • Accession Number: 01490756
  • Record Type: Publication
  • ISBN: 9780309283441
  • Report/Paper Numbers: Project A-15C
  • Files: TRIS, TRB, ATRI
  • Created Date: Aug 30 2013 12:47PM