Service design

This article is one featured in a special edition of Digital Community Transportation (DigitalCT) with a focus on innovative transit leadership. This edition is inspired by the risk-taking and innovation inherent among the leaders profiled in this issue, and the key elements of leadership have been organized into six distinct content areas; this article focuses on the creative mechanisms that the profiled transit leaders use in order to provide service that is grounded in the needs of their communities. A few of the interviews are in podcast or video format, with the transcripts provided.

• Record URL:
  http://web1.ctaa.org/webmodules/webarticles/articlefiles/DigitalCT_Feb_13.pdf
• 
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/08954437
• Publication Date: 2013-2

Language

• English

Media Info

• Media Type: Digital/other
• Features: Figures; Photos;
• Pagination: pp 25-34
• Serial:
  • Community Transportation
  • Publisher: Community Transportation Association
  • ISSN: 0895-4437

Subject/Index Terms

• TRT Terms: Case studies; Innovation; Leadership; Local transportation; Public transit; Quality of service
• Subject Areas: Administration and Management; Public Transportation; I10: Economics and Administration;

Filing Info

• Accession Number: 01491749
• Record Type: Publication
• Files: TRIS
• Created Date: Aug 21 2013 2:58PM