Service design

This article is one featured in a special edition of Digital Community Transportation (DigitalCT) with a focus on innovative transit leadership. This edition is inspired by the risk-taking and innovation inherent among the leaders profiled in this issue, and the key elements of leadership have been organized into six distinct content areas; this article focuses on the creative mechanisms that the profiled transit leaders use in order to provide service that is grounded in the needs of their communities. A few of the interviews are in podcast or video format, with the transcripts provided.


  • English

Media Info

  • Media Type: Digital/other
  • Features: Figures; Photos;
  • Pagination: pp 25-34
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 01491749
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Aug 21 2013 2:58PM