Effect of core competence on organizational performance in an airport shopping center
This paper examines the relationships among core competence, unobservable human capital, and organizational performance conduct at an airport shopping center making use of personal interviews and secondary data. Factor analysis and hierarchical models are used to explore the relationship between performance and competence among employees. The findings suggest that the variables of core competences are positively correlated with organizational performance. Viewed from the perspective of job position, the management and non-management core competences of employees have different effects on organizational performances. The core competences of non-management, provide the greatest contribution to the performance of the shopping center while those for management are irrelevant.
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Availability:
- Find a library where document is available. Order URL: http://worldcat.org/oclc/31005945
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Supplemental Notes:
- Abstract reprinted with permission from Elsevier.
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Authors:
- Liang, Chiung-Ju
- Lin, Ying-Li
- Huang, Hsiu-Feng
- Publication Date: 2013-8
Language
- English
Media Info
- Media Type: Print
- Features: Figures; References; Tables;
- Pagination: pp 23-26
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Serial:
- Journal of Air Transport Management
- Volume: 31
- Issue Number: 0
- Publisher: Elsevier
- ISSN: 0969-6997
- Serial URL: http://www.sciencedirect.com/science/journal/09696997
Subject/Index Terms
- TRT Terms: Concessions; Employees; Factor analysis; General aviation airports; Labor productivity; Organizational effectiveness; Personnel performance; Shopping centers
- Uncontrolled Terms: Core competency
- Subject Areas: Administration and Management; Aviation; Planning and Forecasting; I10: Economics and Administration; I72: Traffic and Transport Planning;
Filing Info
- Accession Number: 01487292
- Record Type: Publication
- Files: TRIS
- Created Date: Jul 18 2013 1:54PM