Development and Evaluation of Automotive Speech Interfaces: Useful Information from the Human Factors and the Related Literature
Drivers often use infotainment systems in motor vehicles, such as systems for navigation, music, and phones. However, operating visual-manual interfaces for these systems can distract drivers. Speech interfaces may be less distracting. To help designing easy-to-use speech interfaces, this paper identifies key speech interfaces (e.g., CHAT, Linguatronic, SYNC, Siri, and Google Voice), their features, and what was learned from evaluating them and other systems. Also included is information on key technical standards (e.g., ISO 9921, ITU P.800) and relevant design guidelines. This paper also describes relevant design and evaluation methods (e.g., Wizard of Oz) and how to make driving studies replicable (e.g., by referencing SAE J2944). Throughout the paper, there is discussion of linguistic terms (e.g., turn-taking) and principles (e.g., Grice’s Conversational Maxims) that provide a basis for describing user-device interactions and errors in evaluations.
- Record URL:
- Copyright © 2013 Lo, V. et al.
- Lo, Victor Ei-Wen
- Green, Paul A
- Publication Date: 2013
- Media Type: Digital/other
- Features: References;
- Pagination: Article ID 924170
- TRT Terms: Design standards; Driver vehicle interfaces; Guidelines; Human factors; Literature reviews; Speech recognition
- Subject Areas: Highways; Vehicles and Equipment; I91: Vehicle Design and Safety;
- Accession Number: 01483404
- Record Type: Publication
- Files: TRIS
- Created Date: May 23 2013 3:48PM