MEASURING THE EFFECTIVENESS OF A VOLUNTEER EMERGENCY- MONITORING SYSTEM IN THE CITIZENS RADIO SERVICE

THIS PAPER DESCRIBES THE EXPERIMENTAL STATEWIDE EMERGENCY COMMUNICATIONS NETWORK UTILIZING THE CITIZENS RADIO SERVICE CONDUCTED IN OHIO DURING 1970-1971. A JOINT PROJECT OF "REACT" (RADIO EMERGENCY ASSOCIATED CITIZENS TEAMS) NATIONAL HEADQUARTERS AND THE OHIO STATE HIGHWAY PATROL, THE PROGRAM KNOWN AS THE OHIO "REACT" EMERGENCY NETWORK WAS ESTABLISHED AS AN EXPERIMENTAL 2-YEAR PROGRAM TO TEST THE EFFECTINVESS OF VOLUNTEER CITIZENS MONITORING EMERGENCY COMMUNICATIONS AND PROVIDING ASSISTANCE TO MOTORISTS IN ACCORDANCE WITH THE FEDERAL COMMUNICATIONS COMMISSION'S ESTABLISHMENT OF CHANNEL 9 AS THE OFFICIAL EMERGENCY CHANNEL. A STATE DIRECTOR WAS APPOINTED FOR "REACT", AND DISTRICTS WERE ESTABLISHED BASED ON THE HIGHWAY PATROL DISTRICT BOUNDARIES. A DISTRICT COORDINATOR WAS APPOINTED FOR BOTH THE HIGHWAY PATROL AND "REACT" VOLUNTEERS IN EACH DISTRICT TO PROVIDE COMPARABLE LEVELS OF CONTACT AND AUTHORITY. LOG REPORTS OF CALLS RECEIVED FOR EMERGENCIES AND MOTORISTS' ASSISTANCE ARE TABULATED BY COMPUTER AT GENERAL MOTORS RESEARCH LABORATORIES. THIS PAPER DESCRIBES THE ORGANIZATION, PRESENTS THE DATA GATHERED IN THE PROGRAM'S FIRST YEAR OF OPERATION, AND ESTABLISHES GOALS FOR THE SECOND YEAR. /AUTHOR/

Media Info

  • Media Type: Print
  • Features: Figures; References; Tables;
  • Pagination: pp 16-27
  • Monograph Title: Emergency communications
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00226508
  • Record Type: Publication
  • Files: TRIS, TRB
  • Created Date: Apr 2 1973 12:00AM