Why don't more people use advanced traveler information? Evidence from Seattle, Washington

While it is generally agreed that traveler information can be valuable in saving time and frustration, a review of personal diaries from the Seattle area (USA) finds that only 10 per cent of trips involved information use, and only 1 per cent were modified in response to information. These findings are studied through an analysis of six factors: regional context, awareness, trip characteristics, information quality, presence of delays, and availability of alternatives. The paper finds that all of these factors contribute to a high degree of selectivity in travelers' information acquisition efforts, and that insufficient data quality in particular limits their ability to adjust their travel plans in response to information.

• Authors:
  • Peirce, S
  • Lappin, J
• Conference:
  • European Congress on Intelligent Transportation Systems and Services, 4th, 2004, Budapest, Hungary
• Publication Date: 2004

Language

• English

Media Info

• Pagination: 12p
• Monograph Title: Moving towards an integrated Europe: intelligent transport systems and services: congress and exhibition, 24-26 May 2004, Budapest, Hungary

Subject/Index Terms

• TRT Terms: Advanced traveler information systems; Advanced traveler information systems; Data collection; Intelligent transportation systems; Route choice; Traffic congestion; Traffic delays; Travel behavior; Traveler information and communication systems; Work trips
• Geographic Terms: Seattle (Washington)
• ATRI Terms: Advanced traveler information systems (ATIS); Data collection; Delay; Intelligent transport systems (ITS); Journey to work; Route choice; Traffic congestion; Travel behaviour; Travel information
• Subject Areas: Operations and Traffic Management;

Filing Info

• Accession Number: 01390860
• Record Type: Publication
• Source Agency: ARRB
• Files: ATRI
• Created Date: Aug 23 2012 5:07AM