Public experiences of and attitudes towards rail travel: 2006 and 2009

This report summarises people's experiences of and attitudes towards rail travel. The report covers the views of both non-users and users of rail. It considers both short distance rail trips (journeys of 50 miles or less) and long distance trips (journeys of more than 50 miles). For both short and long distance rail journeys the report examines: 1. accessibility to rail services; 2. the frequency and purpose of rail journeys; 3. how rail users and non-users rate short and long distance rail services; 4. whether recent experiences of rail travel have met expectations; 5. the features of rail travel that users most value; 6. reasons why people do not use rail services more often and the improvements people believe would encourage use; 7. views on ticket types (only for short distance journeys).

• Record URL:
  http://webarchive.nationalarchives.gov.uk/20091204081643/http://www.dft.gov.uk/adobepdf/162469/221412/221538/attitudesrailtravel.pdf
• 
• Corporate Authors:

  Great Britain. Department for Transport

  London,    

  Great Britain. Department for Transport

  ,    
• Publication Date: 2009-9

Language

• English

Media Info

• Pagination: 35p

Subject/Index Terms

• TRT Terms: Attitudes; Level of service; Passenger transportation; Public opinion; Public transit; Questionnaires; Railroad transportation
• Geographic Terms: United Kingdom
• ATRI Terms: Attitude; Passenger transport; Public opinion; Public transport; Questionnaire; Rail transport; Transport performance
• Subject Areas: Passenger Transportation; Public Transportation; Railroads; Society;

Filing Info

• Accession Number: 01384680
• Record Type: Publication
• Source Agency: ARRB
• Files: ATRI
• Created Date: Aug 22 2012 4:48PM