Passengers’ perceptions of personal security on public transport: qualitative research report

The research objectives of this study were to explore: 1. Awareness of measures to increase passengers’ sense of personal security when using public transport; 2. The impact of different types of measures and the factors which contribute to or hinder their success; 3. Transferable lessons for public transport operators regarding the implementation and communication of such measures. The research used qualitative methods, which are designed to explore feelings, attitudes and motivations. The total sample comprised twenty-four focus groups, thirty accompanied journeys, and nine ethnographic observations. The target audience was public transport users drawn from a wide cross section of the travelling public. The fieldwork was conducted in eight locations in England from May to August 2008.


  • English

Media Info

  • Pagination: 126p

Subject/Index Terms

Filing Info

  • Accession Number: 01382863
  • Record Type: Publication
  • Source Agency: ARRB
  • Files: ATRI
  • Created Date: Aug 22 2012 1:35PM