The Influence of Automation Support on Performance, Workload, and Situation Awareness of Air Traffic Controllers

A decision support tool, called Speed and Route Advisor (SARA), was developed at Schiphol Airport to help air traffic controllers achieve increased accuracy in traffic delivery. Its influence on controller performance, workload, and situation awareness was evaluated in a real-time simulation and in an operational trial. The findings indicate that this additional system support is necessary to achieve higher accuracy without increasing the controllers' workload. At the same time, controllers must stay in the loop to maintain situation awareness. This must be kept in mind while designing decision support systems such as SARA.

• Record URL:
  https://doi.org/10.1080/10508414.2012.663241
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/10508414
• Supplemental Notes:
  • Abstract reprinted with permission from Taylor and Francis
• Authors:
  • van de Merwe, Koen
  • Oprins, Esther
  • Eriksson, Fredrik
  • van der Plaat, Akos
• Publication Date: 2012-4

Language

• English

Media Info

• Media Type: Print
• Features: Figures; References;
• Pagination: pp 120-143
• Serial:
  • International Journal of Aviation Psychology
  • Volume: 22
  • Issue Number: 2
  • Publisher: Taylor & Francis
  • ISSN: 1050-8414
  • EISSN: 1532-7108
  • Serial URL: http://www.tandfonline.com/toc/hiap20/current

Subject/Index Terms

• TRT Terms: Air traffic control; Air traffic controllers; Alertness; Automation; Decision support systems; Personnel performance; Workload
• Subject Areas: Aviation; Data and Information Technology; Safety and Human Factors; I73: Traffic Control; I83: Accidents and the Human Factor;

Filing Info

• Accession Number: 01372543
• Record Type: Publication
• Files: TRIS
• Created Date: Jun 14 2012 10:56AM