Integrating Business Processes to Improve Travel Time Reliability

Improving travel time reliability is an emerging business activity for transportation agencies in the United States. To improve the reliability of travel times on their roadway networks, transportation agencies must advance on a number of fronts. These include collecting and analyzing data; integrating travel time reliability considerations into planning, programming, and project delivery; adopting innovative operational strategies and technologies; and modifying their institutional structures and business practices surrounding traffic operations. This report addresses various ways that transportation agencies can reengineer their day-to-day business practices to improve traffic operations, address nonrecurring traffic congestion, and improve the reliability of travel times delivered to roadway system users. The report is based on a series of case studies, mainly from the United States, that describe successful business processes.

• Record URL:
  http://www.trb.org/Publications/Blurbs/165283.aspx
• 
• Availability:
  • Find a library where document is available. Order URL: http://www.trb.org/Main/Blurbs/165283.aspx
• Authors:
  • Pretorius, Pierre
  • Burgess, Lisa M
  • Fowler, Thomas M
  • Dale, Jeffery W
  • Townsend, Deanna
  • Lewis, Amy
  • Good, Amanda R
  • Lockwood, Steve
• Publication Date: 2011

Language

• English

Media Info

• Media Type: Print
• Features: Figures; References; Tables;
• Pagination: 90p
• Serial:
  • SHRP 2 Report
  • Issue Number: S2-L01-RR-1
  • Publisher: Transportation Research Board

Subject/Index Terms

• TRT Terms: Business practices; Case studies; Data collection; Highway operations; Highway traffic control; Innovation; Institutional issues; Nonrecurrent congestion; Programming (Planning); Project delivery; Traffic delays; Transportation departments; Travel time
• Uncontrolled Terms: Business process reengineering; Travel time reliability
• Subject Areas: Administration and Management; Highways; Operations and Traffic Management; I10: Economics and Administration; I73: Traffic Control;

Filing Info

• Accession Number: 01353538
• Record Type: Publication
• ISBN: 9780309129039
• Report/Paper Numbers: SHRP 2 Report S2-L01-RR-1
• Files: TRIS, TRB, ATRI
• Created Date: Oct 5 2011 1:03PM