New era of communication

Social media is no longer considered a passing fad, but a novel approach to customer service and a way of providing useful information and assistance to passengers, writes Przemysa¿w Przybylski.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 01346378
  • Record Type: Publication
  • Source Agency: Northwestern University Transportation Library
  • Files: TLIB
  • Created Date: Aug 3 2011 2:19PM