New era of communication
Social media is no longer considered a passing fad, but a novel approach to customer service and a way of providing useful information and assistance to passengers, writes Przemysa¿w Przybylski.
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Availability:
- Find a library where document is available. Order URL: https://www.library.northwestern.edu/find-borrow-request/requests-interlibrary-loan/lending-institutions.html
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Authors:
- Przybylski, Przemysa¿w
- Publication Date: 2011-4
Language
- English
Media Info
- Features: Illustrations;
- Pagination: p. 54-55
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Serial:
- Airport World
- Volume: 16
- Publisher: Insight Media, Limited
- ISSN: 1360-4341
- Serial URL: http://www.airport-world.com
Subject/Index Terms
- TRT Terms: Airports; Computer network resources; Customer service; Social media
- Subject Areas: Aviation; Terminals and Facilities;
Filing Info
- Accession Number: 01346378
- Record Type: Publication
- Source Agency: Northwestern University Transportation Library
- Files: TLIB
- Created Date: Aug 3 2011 2:19PM