INCREASE OF SERVICE QUALITY THROUGH INTEGRATION

The European Union is aiming at strengthening the role of public transport authorities in order to achieve an integrated offer covering all modes of public transport in one region. The Verkehrsverbund Berlin-Brandenburg GmbH (VBB) as regional public transport authority has developed an integrated strategy to increase the quality of public transport in the Germany’s capital region Berlin-Brandenburg. This strategy which successfully has been implemented in Berlin-Brandenburg region can be used as a model for other regions in the world. It is based on the proposition, that public transport authorities are integrated bodies for public transport management. For that, integrated transport planning, integrated passenger information and the implementation of an integrated fare system are important services of the authorities - as well as the performing of tender und contract management. The aim is to attract public transport for the people as well as to enable the authorities to fund investments more targeted and therefore to create new innovative services. In order to develop a European wide approach to integrated public transport services, VBB has initiated the CAPRICE project, which is co-financed by the European Regional Development Fund and closely linked to the EMTA network of public transport authorities

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  • English

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  • Accession Number: 01338899
  • Record Type: Publication
  • Source Agency: International Association of Public Transport (UITP)
  • Files: UITP
  • Created Date: May 3 2011 2:25PM