The Evolution of the Taxi Industry in Singapore

In Singapore, 75% of trips are made by public transport, with taxi service complementing the bus and mass rapid transit network. This article offers insight into the changes within the Singapore taxi industry that have brought about greater competition and innovation among the players. The article examines how taxi companies have changed with the times to remain sustainable and discusses how taxis are integrated into the public transportation network in Singapore. Singapore's taxi industry has evolved substantially in the past decade, due in large part to deregulation of taxi fares in 1998 and full liberalization of the industry in 2003. This effectively removed barriers for new entrants in the taxi service market. Taxi companies are constantly refining offerings and introducing innovative packages to attract both hirers and customers in order to remain competitive. Quality and service standards are closely monitored by the government to ensure customer satisfaction. Although competition in the Singapore taxi industry will remain high, the industry is expected to continue to grow in the future.

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 01109629
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Aug 24 2008 12:18AM