ATIS Evaluation Framework
This report documents the results of five Advanced Traveler Information System (ATIS) project evaluations performed for the Washington State Department of Transportation. The projects encompassed a range of devices in both urban and rural environments. Guidelines and lessons learned for planning and operating ATIS programs were then developed from the evaluation results. These observations were clustered into common themes in the areas of maintenance, rural projects, project management, staffing, training, support, and customer response. As part of this effort, a standardized approach for evaluating ATIS projects was developed. The approach was designed to focus on technical, management, and organizational lessons learned. The method was effective in producing useful information about ATIS benefits and deployment issues. Using that approach, an additional nineteen required ATIS evaluations will be performed in a second project phase. The additional evaluations will also provide an opportunity to further verify and strengthen the initial lessons learned, as well as to expand the method.
- Record URL:
- Record URL:
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Corporate Authors:
Washington State Transportation Center
University of Washington, 1107 NE 45th Street, Suite 535
Seattle, WA United States 98105Washington State Department of Transportation
Transportation Building, 310 Maple Park Avenue SE, P.O. Box 47300
Olympia, WA United States 98504-7300Federal Highway Administration
1200 New Jersey Avenue, SE
Washington, DC United States 20590 -
Authors:
- Kopf, Jaime M
- Nee, Jennifer
- Ishimaru, John M
- Hallenbeck, Mark E
- Publication Date: 2005-5
Language
- English
Media Info
- Media Type: Print
- Edition: Final Research Report
- Features: Appendices; Figures; References; Tables;
- Pagination: 118p
Subject/Index Terms
- TRT Terms: Advanced traveler information systems; Benefits; Customer satisfaction; Deployment; Evaluation; Lessons learned; Maintenance; Project management; Rural areas; Selection and appointment; Training
- Subject Areas: Administration and Management; Education and Training; Highways; Maintenance and Preservation; Operations and Traffic Management; Planning and Forecasting; I72: Traffic and Transport Planning;
Filing Info
- Accession Number: 01001588
- Record Type: Publication
- Report/Paper Numbers: WA-RD 606.1
- Contract Numbers: Agreement T1803, Task 27
- Files: NTL, TRIS, USDOT, STATEDOT
- Created Date: Jul 8 2005 3:55PM