This project was driven by the growing importance of human resource issues in logistics and by the need to understand logistics jobs, career paths, and personal development in terms of job requirements, competencies, and training needs. The research team visited over 60 sites in 43 firms and gathered extensive data from 632 people. The results demonstrate the need to continuously analyze the work of logistics in the face of dramatic change and underscore the need for training and development. This paper highlights five key findings: the structure of logistics organizations today is not the structure of the past or the structure of tomorrow; training should develop a common view of the logistics system and its role in the firm, share or expand job knowledge, and refresh or enhance job skills; logistics organizations must offer employability along with employment; human resource issues will dominate logistics for the foreseeable future, but developing people pays off in logistics performance, employee retention, motivation, and morale; and training for logistics jobs usually takes the form of informal on-the-job experience. Three specific actions are offered as suggestions to logistics managers to deal with human resource issues: build long-term training relationships, learn to train, and analyze jobs in the organization.

  • Corporate Authors:

    Council of Logistics Management

    2805 Butterfield Road, Suite 200
    Oak Brook, IL  United States  60523
  • Authors:
    • Carr, J C
    • LeMay, S A
  • Conference:
  • Publication Date: 1999


  • English

Media Info

  • Pagination: p. 173-177

Subject/Index Terms

Filing Info

  • Accession Number: 00788904
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Mar 13 2000 12:00AM