AIRLINES NEED TO TURN MORE OF THEIR ATTENTION TO PASSENGER-RELATED HUMAN FACTORS

SUBTITLE: STRATEGIES FOR HANDLING OR PREVENTING INCIDENTS OF PASSENGER MISCONDUCT WOULD BE MORE EFFECTIVE IF AIRLINES EMPHASIZED PASSENGER HUMAN FACTORS WHEN TRAINING CABIN PERSONNEL AND FORMULATING THEIR CABIN SERVICES.

• Availability:
  • Find a library where document is available. Order URL: https://www.library.northwestern.edu/find-borrow-request/requests-interlibrary-loan/lending-institutions.html
• Supplemental Notes:
  • ICAO JOURNAL, V. 56, NO. 5 (JUNE 2001), P. 15-17+: ILL.
• Authors:
  • DAHLBERG, ANGELA
• Publication Date: 2001-6

Language

• English

Media Info

• Serial:
  • ICAO Journal
  • Publisher: International Civil Aviation Organization
  • ISSN: 1014-8876
  • Serial URL: http://www.icao.int

Subject/Index Terms

• TRT Terms: Air travel; Crimes aboard aircraft; Flight attendants
• Subject Areas: Aviation; Security and Emergencies; Society;

Filing Info

• Accession Number: 00954887
• Record Type: Publication
• Source Agency: Northwestern University, Evanston
• Files: TLIB
• Created Date: Apr 29 2004 12:00AM