Consumer Response to Service Interruption on the Washington Metro

This study estimates lost ridership resulting from the June, 2009 accident on the Washington, D.C. Metro. A model of ridership is estimated using data up to the accident, and forecasts are used to predict what ridership otherwise would have been on the affected Red Line. The analysis suggests nearly a million in cumulative ridership losses, with a damage period into early September. However, accounting for substitution to other Metro lines reduces the estimated net ridership loss substantially. Station level analysis suggests an even lower level of ridership losses, but is likely a less precise and reliable estimate due to intra-line shifts and higher ridership volatility. The framework also provides insight into the station-level impacts of minor interruptions.

  • Supplemental Notes:
    • This paper was sponsored by TRB committee AP065 Rail Transit Systems. Alternate title: Consumer Response to Service Interruption on Washington, D.C., Metro
  • Corporate Authors:

    Transportation Research Board

    500 Fifth Street, NW
    Washington, DC  United States  20001
  • Authors:
    • Voith, Richard P
    • Angelides, Peter A
    • Ozimek, Adam
  • Conference:
  • Date: 2014


  • English

Media Info

  • Media Type: Digital/other
  • Features: Figures; References; Tables;
  • Pagination: 22p
  • Monograph Title: TRB 93rd Annual Meeting Compendium of Papers

Subject/Index Terms

Filing Info

  • Accession Number: 01520040
  • Record Type: Publication
  • Report/Paper Numbers: 14-5666
  • Files: TRIS, TRB, ATRI
  • Created Date: Jan 27 2014 3:59PM