Best Management Practices to Exchange Information Between the TOC and District Offices

The objective of this study was to develop best management practices for exchange of information between the Transportation Operations Center (TOC) and the district offices and regional traffic management centers. Data collected for this study included: meetings with the Study Advisory Committee and key personnel within the Kentucky Transportation Cabinet at the central office and highway district offices; a literature review; a state website review; and telephone interviews with representatives from a few states. Recommendations were made in the following general areas: use of Condition Acquisition and Reporting System (CARS)/511; communication between the TOC and district offices; SAFE patrol; ITS equipment; public information; incident management; detours; weather/snow & ice; coordination with regional traffic management centers; documenting complaints; and website design.

  • Record URL:
  • Corporate Authors:

    University of Kentucky, Lexington

    Kentucky Transportation Center
    College of Engineering, 176 Raymond Building
    Lexington, KY  United States  40506-0281

    Kentucky Transportation Cabinet

    200 Mero Street
    Frankfort, KY  United States  40622

    Federal Highway Administration

    1200 New Jersey Avenue, SE
    Washington, DC  United States  20590
  • Authors:
    • Walton, Jennifer R
    • Agent, Kenneth R
  • Publication Date: 2009-6


  • English

Media Info

  • Media Type: Web
  • Edition: Final Report
  • Features: Appendices;
  • Pagination: 46p

Subject/Index Terms

Filing Info

  • Accession Number: 01140737
  • Record Type: Publication
  • Report/Paper Numbers: KTC-09-12/SPR382-09-1F
  • Contract Numbers: SPR-09-382
  • Created Date: Sep 28 2009 12:02PM