Workforce, Technology: Investments Key to CDTA Success

This article describes recent steps taken by the Albany, New York-based Capital District Transportation Authority (CDTA) to improve service and expand its ridership through re-branding efforts and expanded use of low-emission buses and workforce development. A regional transportation provider, it serves four counties: Albany, Rensselaer, Saratoga and Schenectady. The fleet numbers 280 buses covering a service area of 1,700 square miles. In additional to a range of conventional bus services, it runs paratransit and suburban commuter services. Ridership is 13.5 million a year, an eight percent rise over the previous year. To attract a broader range of applicants and increase its retention rate, the authority has instituted a "green collar" career recruitment drive, developed by the American Public Transportation Association's leadership program. Other environmentally friendly moves include a new biodiesel program and a system-wide reduction in waste streams and energy use. Other elements, including fare revisions, bus rapid transit and employee gain sharing programs, are also discussed.

  • Authors:
    • Starcic, Janna
  • Publication Date: 2008-5


  • English

Media Info

  • Media Type: Print
  • Features: Photos;
  • Pagination: pp 20-21, 24
  • Serial:
    • Metro Magazine
    • Volume: 104
    • Issue Number: 4
    • Publisher: Metro Magazine

Subject/Index Terms

Filing Info

  • Accession Number: 01100556
  • Record Type: Publication
  • Source Agency: UC Berkeley Transportation Library
  • Files: BTRIS, TRIS
  • Created Date: Jun 3 2008 7:30AM