Traveler Information Delivery Mechanisms: Impact on Consumer Behavior

Advanced traveler information systems (ATISs) help individuals make informed travel decisions. Current ATIS applications encompass a variety of delivery mechanisms, including the Internet, telephone, television, radio, variable message signs, and in-vehicle navigation devices to support decisions about destinations, travel mode, departure time, routes, parking, and trip cancellation. It is important for researchers and practitioners to review the status of ATIS technologies and to understand travelers’ access and response to current ATIS deployment. Focusing on largely public-sector delivery mechanisms, this study answers two fundamental questions: whether accessing more information sources is associated with a higher likelihood of travel decision adjustments and which technologies are more likely to elicit substantive adjustments to routine travel. These questions are answered by using a comprehensive and recent behavioral data set, collected in the Research Triangle area of North Carolina. The study generates useful knowledge about how to operate existing traveler information systems more efficiently and how to improve them in the future.

• Record URL:
  https://doi.org/10.3141/2069-10
• Summary URL:
  http://scholar.google.com/scholar_lookup?title=Traveler+Information+Delivery+Mechanisms%3a+Impact+on+Consumer+Behavior&author=A.+Khattak&author=X.+Pan&author=B.+Williams&author=N.+Rouphail&author=Y.+Fan&publication_year=2008
• Availability:
  • Find a library where document is available. Order URL: http://www.trb.org/Main/Public/Blurbs/160509.aspx
• Authors:
  • Khattak, Asad J
  • Pan, Xiaohong
  • Williams, Billy M
  • Rouphail, Nagui M
  • Fan, Yingling
• Publication Date: 2008

Language

• English

Media Info

• Media Type: Print
• Features: Figures; References; Tables;
• Pagination: pp 77-84
• Monograph Title: Human Performance: Infrastructure, Information Systems, and Simulation
• Serial:
  • Transportation Research Record: Journal of the Transportation Research Board
  • Issue Number: 2069
  • Publisher: Transportation Research Board
  • ISSN: 0361-1981

Subject/Index Terms

• TRT Terms: Advanced traveler information systems; Consumer behavior; Decision making; Passenger information systems; Travel behavior; Traveler information and communication systems; Travelers
• Subject Areas: Data and Information Technology; Highways; Public Transportation; Safety and Human Factors; I72: Traffic and Transport Planning;

Filing Info

• Accession Number: 01089767
• Record Type: Publication
• ISBN: 9780309113410
• Files: TRIS, TRB, ATRI
• Created Date: Mar 12 2008 10:22AM