Effectiveness of Performance Indicators in Managing Road Networks
Performance specified maintenance contracts (PSMC) are driven by key performance indicators that define the expectations of the road agencies. Key performance measures (KPM) are used to monitor progress and performance of the contractor. The paper explores the validity of current KPM definitions and their statistical interpretation in particular. The use of simple statistical terms such as average was found less than satisfactory. The presented data interpretation allows insight into the applied maintenance strategies and highlights potential deficiencies of current KPM definitions. The findings are supported and illustrated by the analysis of network and sub-network level data of two long term maintenance contract in New Zealand. KPMs are the primary means of the road owner to express its expectations and enforce those through the maintenance contracts.
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Availability:
- Find a library where document is available. Order URL: http://worldcat.org/isbn/1876592494
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Corporate Authors:
ARRB
Melbourne, Victoria Australia -
Authors:
- Kadar, Peter
- Henning, Theuns F
- Parkman, Chris
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Conference:
- Research into Practice: 22nd ARRB Conference
- Location: Canberra , Australia
- Date: 2006-10-29 to 2006-11-2
- Publication Date: 2006
Language
- English
Media Info
- Media Type: CD-ROM
- Features: Figures; References; Tables;
- Pagination: 15p
- Monograph Title: Research into Practice: 22nd ARRB Conference Proceedings
Subject/Index Terms
- TRT Terms: Contractors; Contracts; Maintenance; Maintenance management; Maintenance practices; Performance based specifications; Performance measurement; State highway departments; Statistical analysis
- Uncontrolled Terms: Road networks
- Geographic Terms: New Zealand
- ITRD Terms: 155: Administration; 8525: Conference; 146: Contract; 9020: Evaluation (assessment); 2755: Highway; 3847: Maintenance; 1053: Road network; 6555: Statistics
- Subject Areas: Administration and Management; Data and Information Technology; Highways; Maintenance and Preservation; Planning and Forecasting; I10: Economics and Administration; I60: Maintenance;
Filing Info
- Accession Number: 01041512
- Record Type: Publication
- ISBN: 1876592494
- Files: TRIS, ATRI
- Created Date: Jan 30 2007 1:31PM