REGULATION OF WORKING METHODS AS A FUNCTION OF WORK-LOAD AMONG AIR TRAFFIC CONTROLLERS

Attention is directed to processes involving reasoning, the receipt and transmission of information, and the division of tasks between controllers at the same station. The basic hypothesis, which is supported by numerous data, is that for a given task and a given controller certain operating procedures are less costly than others; that is, they generate lower levels of load. These procedures will therefore be more and more employed as work demand increases, together with the relaxation of certain, self-imposed, qualitative criteria. This regulatory feedback between work-load and operating methods is used by the controller to avoid the abrupt onset of overload conditions and to delay satiation. For the investigator, these progressive changes in operating procedure can provide indirect indices of load. Several ergonomic consequences of this approach for system design are discussed.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/00140139
• Corporate Authors:

  Taylor & Francis

  4 Park Square, Milton Park
  Abingdon,   United Kingdom  OX14 4RN
• Authors:
  • Sperandio, J C
• Publication Date: 1978-3

Media Info

• Features: References;
• Pagination: p. 195-202
• Serial:
  • Ergonomics
  • Volume: 21
  • Issue Number: 3
  • Publisher: Taylor & Francis
  • ISSN: 0014-0139
  • EISSN: 1366-5847
  • Serial URL: http://www.tandfonline.com/loi/terg20

Subject/Index Terms

• TRT Terms: Abilities; Air traffic controllers; Air transportation; Applications; Behavior; Cognition; Human factors engineering; Human factors engineering; Operations; Psychology; Research; Traffic control; Workload
• Uncontrolled Terms: Mental workload
• Old TRIS Terms: Behavioral research; Mental performance; Operational procedures
• Subject Areas: Administration and Management; Aviation; Design; Operations and Traffic Management; Research; Safety and Human Factors;

Filing Info

• Accession Number: 00180191
• Record Type: Publication
• Source Agency: Engineering Index
• Files: TRIS
• Created Date: Sep 27 1978 12:00AM