Step Up Awareness Training

This article discusses how the new Disability Discrimination Act 2005, which was passed into UK law in April 2005, will affect the railroad industry. The 2005 Act was passed as a set of amendments to the Disability Discrimination Act 1995. One of the revisions is that rolling stock and onboard train services are no longer exempt from compliance with part 3 of the 1995 Act. Part 3 of the 1995 Act makes it unlawful for a service provider to discriminate against disabled persons. Operators must not treat a disabled person less favorably than those without a disability or fail to make reasonable adjustments to ensure that the disabled person can travel, unless the treatment or the failure to make adjustments can be justified. A draft Code of Practice is available to provide guidance to railroad operators on what could soon constitute unlawful behavior. The first steps an operator can take are to develop an accessibility policy in consultation with disabled customers and disability organizations, and ensure their onboard staff has been trained regarding the company policy and disability awareness.

  • Availability:
  • Authors:
    • Hopkinson, Raichel
    • Waller, Elizabeth
  • Publication Date: 2006-4

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 01026157
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Jun 29 2006 7:38AM