Build Profits by Building Relationships

This article discusses how contractors can improve their relationship with their hot mix asphalt suppliers. Suppliers can be more responsible and offer the best service when they understand their customer's needs. It is important that contractors inform the suppliers of their specific material, pickup and billing requirements. They should also share their goals and expectations from the partnership, and plan for uncontrollable problems. Attending the supplier's open house allows contractors to network with their competition and find out how the supplier is treating their other customers. Contractors should also let their suppliers know how they measure up against other suppliers.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/38839621
• Authors:
  • Murphy, Timothy R
• Publication Date: 2005-1

Language

• English

Media Info

• Media Type: Print
• Features: Photos;
• Pagination: pp 16-17
• Serial:
  • Pavement Maintenance & Reconstruction
  • Volume: 20
  • Issue Number: 1
  • Publisher: Cygnus Business Media
  • ISSN: 1098-5875

Subject/Index Terms

• TRT Terms: Communication; Contractors; Customer service; Customers; Hot mix asphalt; Road construction industry
• Subject Areas: Construction; Highways; Materials; I31: Bituminous Binders and Materials; I50: Construction and Supervision of Construction;

Filing Info

• Accession Number: 01002849
• Record Type: Publication
• Files: TRIS
• Created Date: Aug 12 2005 9:20AM