Maintenance Supervisor Manual: Managing Philosophies for the Front Lines

With limited resources and workforce challenges, this paper describes how the AC Transit’s Maintenance Department recognized in 2002 a need to change the way it did business. Historically, business for maintenance had always been defined as “making pullout at all costs.” A golden rule, if you will, that everyone followed literally. If you made pullout, that is coaches pulled-out of the yard ready for service, then you did your job well. “Whatever it takes” was the driving motto, and that was how business was conducted. This paper how the Maintenance Supervisor manual was developed and the strategies used.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/1931594163
• Supplemental Notes:
  • Full conference proceedings available on CD-ROM.
• Corporate Authors:

  American Public Transportation Association

  1666 K Street, NW, Suite 1100
  Washington, DC  United States  20006
• Authors:
  • Flocchini, Michael
  • DeProspero, Joe
• Conference:
  • 2005 Bus & Paratransit Conference
  • Location: Columbus OH, United States
  • Date: 2005-5-15 to 2005-5-18
• Publication Date: 2005-5

Language

• English

Media Info

• Media Type: Print
• Pagination: 6p
• Monograph Title: 2005 Bus & Paratransit Conference

Subject/Index Terms

• TRT Terms: Maintenance; Maintenance management; Maintenance personnel; Maintenance practices; Manuals; Resource development and utilization; Supervisors; Transit vehicle operations
• Subject Areas: Maintenance and Preservation; Public Transportation;

Filing Info

• Accession Number: 01001926
• Record Type: Publication
• ISBN: 1931594163
• Files: TRIS
• Created Date: Jul 13 2005 2:28PM