STRATEGIES FOR ADDRESSING NORTH DAKOTA DEPARTMENT OF TRANSPORTATION EMPLOYEE RETENTION AND MOTIVATION
The goal of this study was to examine organizational issues that affect employee motivation and retention. Face-to-face interviews were conducted with two or three individuals at the Minnesota, Iowa, North Dakota, South Dakota, Nebraska, Wyoming, and Montana Departments of Transportation. The results of the interview phase of the study were used as background information for the next phase which focused on organizational health in the North Dakota DOT. The second phase included organization-wide surveys of managers and employees as well as focus group discussions to follow up on the survey results. The survey results suggested that employees had positive opinions about the work environment, but more negative opinions concerning some of the policies concerning pay and performance management. The focus group discussions helped clarify some information from the surveys and suggest improvements for the organization.
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Corporate Authors:
Upper Great Plains Transportation Institute
North Dakota State University
1320 Albrecht Boulevard
Fargo, ND United States 581052North Dakota Department of Transportation
608 East Boulevard Avenue
Bismarck, ND United States 58505-0700 -
Authors:
- Griffin, G
- Jacobson, D
- Kalnbach, L
- Publication Date: 2002-12
Language
- English
Media Info
- Media Type: Digital/other
- Features: Appendices; References;
- Pagination: 66 p.
Subject/Index Terms
- TRT Terms: Employee benefits; Employee relations; Employees; Focus groups; Human factors; Motivation; Organizational effectiveness; Pay; Performance evaluations; Work environment
- Geographic Terms: Iowa; Minnesota; Montana; Nebraska; North Dakota; South Dakota; Wyoming
- Subject Areas: Administration and Management; Highways; Safety and Human Factors; I10: Economics and Administration;
Filing Info
- Accession Number: 00940577
- Record Type: Publication
- Report/Paper Numbers: MOC Report No. 02-137
- Files: NTL, TRIS, STATEDOT
- Created Date: Apr 22 2003 12:00AM