STRATEGIES FOR ADDRESSING NORTH DAKOTA DEPARTMENT OF TRANSPORTATION EMPLOYEE RETENTION AND MOTIVATION

The goal of this study was to examine organizational issues that affect employee motivation and retention. Face-to-face interviews were conducted with two or three individuals at the Minnesota, Iowa, North Dakota, South Dakota, Nebraska, Wyoming, and Montana Departments of Transportation. The results of the interview phase of the study were used as background information for the next phase which focused on organizational health in the North Dakota DOT. The second phase included organization-wide surveys of managers and employees as well as focus group discussions to follow up on the survey results. The survey results suggested that employees had positive opinions about the work environment, but more negative opinions concerning some of the policies concerning pay and performance management. The focus group discussions helped clarify some information from the surveys and suggest improvements for the organization.

• Record URL:
  https://www.ugpti.org/resources/reports/details.php?id=460
• 
• Record URL:
  https://rosap.ntl.bts.gov/view/dot/38266
• Corporate Authors:

  Upper Great Plains Transportation Institute

  North Dakota State University
  1320 Albrecht Boulevard
  Fargo, ND  United States  581052

  North Dakota Department of Transportation

  608 East Boulevard Avenue
  Bismarck, ND  United States  58505-0700
• Authors:
  • Griffin, G
  • Jacobson, D
  • Kalnbach, L
• Publication Date: 2002-12

Language

• English

Media Info

• Media Type: Digital/other
• Features: Appendices; References;
• Pagination: 66 p.

Subject/Index Terms

• TRT Terms: Employee benefits; Employee relations; Employees; Focus groups; Human factors; Motivation; Organizational effectiveness; Pay; Performance evaluations; Work environment
• Geographic Terms: Iowa; Minnesota; Montana; Nebraska; North Dakota; South Dakota; Wyoming
• Subject Areas: Administration and Management; Highways; Safety and Human Factors; I10: Economics and Administration;

Filing Info

• Accession Number: 00940577
• Record Type: Publication
• Report/Paper Numbers: MOC Report No. 02-137
• Files: NTL, TRIS, STATEDOT
• Created Date: Apr 22 2003 12:00AM