STRATEGIC PERFORMANCE MEASURES FOR STATE DEPARTMENTS OF TRANSPORTATION. A HANDBOOK FOR CEOS AND EXECUTIVES

This guide links together, using strategic performance measures, strategic planning and performance measurement to translate organizational vision into a small group of measurable, meaningful, and accurate performance measures. The report suggests that strategic performance measurement can be the catalyst for energizing strategic management efforts. They offer compelling evidence that performance measures are more than merely a way to track progress. Indeed, strategic performance measurement can be the catalyst for energizing strategic management efforts, maintaining focus, and enabling organizational change. The four key building blocks for establishing a strategic performance measurement program and reaping these benefits are: basic principles; criteria for measure selection; the choice of individual measures; and an implementation framework. The report walks readers through each of these steps, drawing on actual experiences in several DOTs.

• Supplemental Notes:
  • Prepared for NCHRA, Transportation Research Board, NCHRP 20-24 (20)
• Corporate Authors:

  TransTech Management, Incorporated

  900 Second Street, NE, Suite 220
  Washington, DC  United States  20002

  American Association of State Highway and Transportation Officials (AASHTO)

  444 North Capitol Street, NW
  Washington, DC  United States  20001
• Publication Date: 2003-8

Language

• English

Media Info

• Features: Appendices; Figures; References;
• Pagination: 26 p.

Subject/Index Terms

• TRT Terms: Executives; Handbooks; Implementation; Organizational effectiveness; Performance evaluations; State departments of transportation; Strategic planning
• Subject Areas: Administration and Management; Highways; Planning and Forecasting; Research;

Filing Info

• Accession Number: 00970967
• Record Type: Publication
• Files: TRIS
• Created Date: Mar 19 2004 12:00AM