PIONEERS IN VIRTUAL SPACE: INTERNET APPLICATIONS FOR TRANSPORT

This article discusses which practical useful functionalities, feasible on the Internet, can be applied to a transport organisation's daily business. The Internet's most attractive and unique feature is its interactive capabilities, so that its users can request and receive transport information from a Web site. This automatic system reduces the amount of effort needed to provide the public with specific information. The Internet can be used to implement many existing customer services offered on audio. Its possible applications to conventional transport include providing: (1) closest stop information; (2) real-time next bus information; and (3) journey plans. It can also provide on-line booking services, including trip confirmation and cancellation notification. The key advantage of an Internet application is that it gives users and service providers the control choice of seeking or providing specific information about a service at a convenient time and place. Trapeze Software Group, a developer of people transport software solutions, has developed and applied Internet technologies. Trapeze-INFO-WEB and Trapeze-PASS-WEB, respectively, were designed to help implement conventional transport information and special-needs transport-booking functionality on the Internet.

  • Availability:
  • Corporate Authors:

    UK and International Press

    Abinger House, Church Street
    Dorking, Surrey  United Kingdom  RH4 1DF
  • Authors:
    • KWOK, L
  • Publication Date: 2000

Language

  • English

Media Info

Subject/Index Terms

Filing Info

  • Accession Number: 00802838
  • Record Type: Publication
  • Source Agency: Transport Research Laboratory
  • Files: ITRD
  • Created Date: Dec 8 2000 12:00AM