THE EVOLUTION OF CREW RESOURCE MANAGEMENT TRAINING IN COMMERCIAL AVIATION

This paper describes changes in the nature of Crew Resource Management (CRM) training in commercial aviation, including its shift from cockpit to CRM. Validation of the impact of CRM is discussed, and limitations of CRM, including lack of cross-cultural generality, are considered. An overarching framework stressing error management to increase acceptance of CRM concepts is presented. The error management approach defines behavioral strategies taught in CRM as error countermeasaures that are employed to avoid error, to trap errors committed, and to mitigate consequences of error.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/oclc/21653673
• Corporate Authors:

  Lawrence Erlbaum Associates, Incorporated

  10 Industrial Avenue
  Mahwah, NJ  United States  07430-2262
• Authors:
  • Helmreich, R L
  • Merritt, A C
  • Wilhelm, J A
• Publication Date: 1999

Language

• English

Media Info

• Features: Figures; References;
• Pagination: p. 19-32
• Serial:
  • International Journal of Aviation Psychology
  • Volume: 9
  • Issue Number: 1
  • Publisher: Taylor & Francis
  • ISSN: 1050-8414
  • EISSN: 1532-7108
  • Serial URL: http://www.tandfonline.com/toc/hiap20/current

Subject/Index Terms

• TRT Terms: Air transportation; Civil aviation; Cockpit resource management; Crew resource management; Flight crews; General aviation; Leadership; Training programs
• Subject Areas: Administration and Management; Aviation;

Filing Info

• Accession Number: 00794578
• Record Type: Publication
• Files: TRIS
• Created Date: Jun 23 2000 12:00AM