E-TRANSIT: ELECTRONIC BUSINESS STRATEGIES FOR PUBLIC TRANSPORTATION. VOLUME 4: ADVANCED FEATURES OF TRANSIT WEBSITES

This volume, Volume 4 of TCRP Report 84, "e-Transit: Electronic Business Strategies for Public Transportation," explores the potential of the following advanced website features for the transit industry: automated itinerary planners, real-time customer information, e-mail notification systems, and customer relationship management. This report may be used by senior managers, website design managers, operations managers, and technical and other professional employees.

• Record URL:
  • http://onlinepubs.trb.org/onlinepubs/tcrp/tcrp_rpt_84v4.pdf
• 
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/0309067669
• Supplemental Notes:
  • This report is available only on CD-ROM, CRP-CD-34. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
• Corporate Authors:

  Transportation Research Board

  500 Fifth Street, NW
  Washington, DC  United States  20001

  Multisystems, Incorporated

  1050 Massachusetts Avenue
  Cambridge, MA  United States  02138
• Publication Date: 2003

Language

• English

Media Info

• Features: Appendices; Figures;
• Pagination: 191 p.
• Serial:
  • TCRP Report
  • Issue Number: 84
  • Publisher: Transportation Research Board
  • ISSN: 1073-4872

Subject/Index Terms

• TRT Terms: CD-ROM; Electronic mail; Passenger information systems; Public relations; Public transit; Real time information; Websites
• Uncontrolled Terms: Automated itinerary planners
• Subject Areas: Administration and Management; Data and Information Technology; Highways; Public Transportation;

Filing Info

• Accession Number: 00942510
• Record Type: Publication
• ISBN: 0309067669
• Report/Paper Numbers: Project J-09 FY '00,, CRP-CD-34
• Files: TRIS, TRB
• Created Date: May 12 2003 12:00AM