ORGANIZATIONAL COMMITMENT AMONG PUBLIC TRANSIT EMPLOYEES: AN ASSESSMENT STUDY

This paper assesses the level of organizational commitment of public transit employees and identifies the determinants of commitment that could guide employee selection and job redesign strategies. A survey instrument is developed to collect information on organizational commitment. Commitment is related to job, organizational and employee characteristics. The paper finds some affective and continuance commitment and low levels of normative commitment. Further, the study identifies age, education, race, tenure in a position, gender, hours worked and overtime hours as determinants of affective commitment, education as a determinant of continuance commitment, and education, hours worked, race, gender and tenure as determinants of normative commitment. Management use of these findings in improving organizational commitment is discussed.

Language

  • English

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Filing Info

  • Accession Number: 00941232
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Apr 30 2003 12:00AM