METHODS USED TO EVALUATE THE EFFECTIVENESS OF FLIGHTCREW CRM TRAINING IN THE UK AVIATION INDUSTRY
This paper examines techniques that U.K. aviation operators are using to evaluate crew resource management (CRM) training. A questionnaire designed to elicit information on the methods used in industry to evaluate CRM training was sent to all aviation operators in the U.K. 113 questionnaires were returned (65%). A representative sample of 20 interviews was also carried out with companies who had completed the questionnaire. The survey showed that most U.K. operators attempt to evaluate the impact of their CRM training. However, many of the methods used would appear not to be based on formal evaluation techniques and do not provide sufficient information to assess whether CRM training is actually transferring to the flight deck. The main reasons why companies are not evaluating CRM training are a lack of availability of resources and a lack of simple, concise material on how to carry out training evaluations.
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Availability:
- Find a library where document is available. Order URL: http://worldcat.org/oclc/47250898
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Corporate Authors:
Ashgate Publishing Limited
Wey Court East, Union Road
Farnham, Surrey United Kingdom GU9 7PT -
Authors:
- O'Connor, P
- Flin, R
- Fletcher, G
- Hemsley, P
- Publication Date: 2002
Language
- English
Media Info
- Features: References; Tables;
- Pagination: p. 235-255
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Serial:
- Human Factors and Aerospace Safety
- Volume: 2
- Issue Number: 3
- Publisher: Ashgate Publishing Limited
- ISSN: 1468-9456
- Serial URL: http://www.ashgate.com/subject_area/aviation/aviation_journals.htm
Subject/Index Terms
- TRT Terms: Aviation safety; Crew resource management; Education and training methods; Evaluation and assessment; Flight crews; Human error; Human factors
- Geographic Terms: United Kingdom
- Subject Areas: Aviation; Education and Training; Safety and Human Factors;
Filing Info
- Accession Number: 00941088
- Record Type: Publication
- Files: TRIS
- Created Date: Apr 23 2003 12:00AM