ROUTE FINDER: WHAT ARE THE KEY CUSTOMER SATISFACTION FACTORS THAT INFLUENCE AIRLINE CHOICE AMONG INTERCONTINENTAL PASSENGERS?.

WHAT ARE THE KEY CUSTOMER SATISFACTION FACTORS THAT INFLUENCE AIRLINE CHOICE AMONG INTERCONTINENTAL PASSENGERS?

No abstract provided.

• Supplemental Notes:
  • AIRCRAFT INTERIORS INTERNATIONAL. MAR. 2004, P. 32-40.
• Authors:
  • BRAUER, KLAUS
• Publication Date: 2004

Language

• English

Media Info

• Serial:
  • AIRCRAFT INTERIORS INTERNATIONAL
  • Publisher: FINNAIR.

Subject/Index Terms

• TRT Terms: Air transportation; Airlines; Consumer behavior; Customer satisfaction; Passenger traffic; Public opinion; Travel behavior
• Subject Areas: Aviation; Society;

Filing Info

• Accession Number: 00954584
• Record Type: Publication
• Source Agency: UC Berkeley Transportation Library
• Files: TLIB
• Created Date: Apr 22 2004 12:00AM