COMMITMENT TO QUALITY SERVICE.

SUBTITLE: AIR FRANCE IS THE FIRST AIRLINE TO WIN QUALICERT CERTIFICATION FOR THE QUALITY OF ITS PASSENGER SERVICES.

• Availability:
  • Find a library where document is available. Order URL: https://www.library.northwestern.edu/find-borrow-request/requests-interlibrary-loan/lending-institutions.html
• Supplemental Notes:
  • AIRLINES INTERNATIONAL, V. 9, NO. 1 (FEB./MAR. 2003), P. 36: ILL. INTERVIEW WITH PATRICK ROUX, DIRECTOR FOR MARKETING AND QUALITY.
• Authors:
  • Roux, Patrick
• Publication Date: 2003-2

Language

• English

Media Info

• Serial:
  • Airlines International
  • Publisher: Insight Media, Limited
  • ISSN: 1360-6387
  • Serial URL: http://www.airlines-international.com

Subject/Index Terms

• TRT Terms: Air transportation; Air travel; Customer service; Passenger service
• Geographic Terms: France
• Subject Areas: Aviation; Passenger Transportation;

Filing Info

• Accession Number: 00949727
• Record Type: Publication
• Source Agency: Northwestern University, Evanston
• Files: TLIB
• Created Date: Jul 7 2003 12:00AM