REAL CUSTOMER SERVICE: DELIVERING TOO MUCH CAN BE AS BAD AS DELIVERING TOO LITTLE

SUPPLY CHAIN SERVICE PACKAGES FOR INDUSTRY.

• Availability:
  • Find a library where document is available. Order URL: https://www.library.northwestern.edu/find-borrow-request/requests-interlibrary-loan/lending-institutions.html
• Supplemental Notes:
  • BUSINESS TRUCKING, V. 37, NO. 2 (FEB. 1999), P. 21-24.
• Authors:
  • SPARKMAN, DAVID L
• Publication Date: 1999-2

Language

• English

Media Info

• Serial:
  • BUSINESS TRUCKING
  • Publisher: Freightliner Corporation

Subject/Index Terms

• TRT Terms: Customer service; Logistics
• Subject Areas: Freight Transportation;

Filing Info

• Accession Number: 00895137
• Record Type: Publication
• Source Agency: Northwestern University, Evanston
• Files: TLIB
• Created Date: Oct 21 1999 12:00AM