REVIEW OF NEEDS OF USERS OF RIDE QUALITY TECHNOLOGY (ABRIDGEMENT)

This paper attempts to provide a broad view of the needs of those who use ride quality technology, and proposes a possible course of action to fulfill those needs. The user needs were assessed by both personal interviews and questionnaires. The study results indicate the need for a common basis of terminology for meaningful discussion of ride quality. The different types of criteria in use are discussed, and the need for improvements in the ride quality data base are presented. A recently developed method, generally applicable to all modes of transportation, was identified for quantifying passenger satisfaction and determining value decisions for existing and conceptual vehicles. Action is proposed which calls for the establishment of an organization with national responsibility to coordinate, evaluate, and analyze a total effort to quantify passenger satisfaction and value transfer functions for the 4 transportation modes.

• Record URL:
  http://onlinepubs.trb.org/Onlinepubs/trr/1976/611/611-007.pdf
• Record URL:
  https://scholar.google.com/scholar_lookup?title=REVIEW+OF+NEEDS+OF+USERS+OF+RIDE+QUALITY+TECHNOLOGY+(ABRIDGEMENT)&author=J.+McKenzie&author=S.+Brumaghim&publication_year=1976
• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/isbn/0309025877
• Supplemental Notes:
  • Publication of this paper sponsored by Task Force on Ride Quality. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
• Authors:
  • McKenzie, J Randolph
  • Brumaghim, Stanley H
• Publication Date: 1976

Media Info

• Media Type: Print
• Pagination: p 45
• Monograph Title: Railroad-highway crossings, visibility, and human factors
• Serial:
  • Transportation Research Record
  • Issue Number: 611
  • Publisher: Transportation Research Board
  • ISSN: 0361-1981

Subject/Index Terms

• TRT Terms: Databases; Human factors; Interviewing; Needs assessment; Passenger comfort; Passenger transportation; Passengers; Questionnaires; Ride quality; Riding qualities; Social values; Technology; Transportation
• Uncontrolled Terms: Transportation systems; User needs
• Old TRIS Terms: Community values
• Subject Areas: Safety and Human Factors; Transportation (General);

Filing Info

• Accession Number: 00163044
• Record Type: Publication
• ISBN: 0309025877
• Report/Paper Numbers: HS-021 004
• Files: TRIS, TRB
• Created Date: Oct 13 1977 12:00AM