JOB ATTITUDES OF AIRWAY FACILITIES PERSONNEL

A total of 2,366 employees of the Airway Facilities (AF) Service responded to a detailed questionnaire concerning job satisfaction and such factors as salary, shift schedule, workload, and geographic location. In general, AF employees reported satisfaction with employment by the AF Service, particularly in the areas judged most important by them: salary, job security, independence and personal responsibility, and achievement. Dissatisfaction was focused on various aspects of working conditions, such as shift rotation, management effectiveness, promotion opportunities, and paperwork. Detailed analyses of responses as a function of such variables as age, grade level, location, and AF program were also presented. The findings were discussed in terms of the implications for improving the job-related attitudes of AF personnel. (Author)

• Corporate Authors:

  Federal Aviation Administration

  Flight Standards Service, 800 Independence Avenue, SW
  Washington, DC  United States  20591
• Authors:
  • Smith, R C
  • Hutto, G L
• Publication Date: 1977-8

Media Info

• Pagination: 87 p.

Subject/Index Terms

• TRT Terms: Airports; Attitudes; Employee relations; Job satisfaction; Labor; Management; Motivation; Personnel; Personnel management; Questionnaires; Salaries; Supervision; Supervisors; Surveys; Workplace layout
• Uncontrolled Terms: Work
• Old TRIS Terms: Aviation personnel
• Subject Areas: Administration and Management; Aviation; Safety and Human Factors; Society; Terminals and Facilities;

Filing Info

• Accession Number: 00169438
• Record Type: Publication
• Source Agency: National Technical Information Service
• Report/Paper Numbers: FAA-AM-77-21
• Files: NTIS, TRIS, USDOT
• Created Date: Mar 14 1978 12:00AM