TRANSIT SERVICE EVALUATION: PRELIMINARY IDENTIFICATION OF VARIABLES CHARACTERIZING LEVEL OF SERVICE

This paper is an introduction to transit service evaluation and its application to medium-sized bus transit systems. The concept of transit evaluation through the measurement of level of service is discussed in terms of usefulness, past work theory, and the presentation of a set of characteristic attributes. The need for performance evaluation, since transit is a public service that does not operate under the profit incentive, is presented. Its usefulness for management, governmental policy formulation, and determination of subsidy levels is discussed. The state of the art and practice, including the Pennsylvania Department of Transportation system, is reviewed. A methodology of transportation system evaluation developed by the Rand Corporation is summarized for its potential application to transit service. A preliminary list of service attributes, with the method of measurement identified, is given. It is concluded that transit service can be quantified and evaluated but that considerable effort is necessary to achieve a comprehensive and equitable system. /Author/

• Record URL:
  • http://onlinepubs.trb.org/Onlinepubs/trr/1976/606/606-008.pdf
• Record URL:
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• Supplemental Notes:
  • Publication of this paper sponsored by Committee on Public Transportation Planning and Development. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
• Authors:
  • Allen Jr, William G
  • DiCesare, Frank
• Publication Date: 1976

Media Info

• Media Type: Print
• Features: Figures; References;
• Pagination: pp 41-47
• Monograph Title: Bus transportation strategies
• Serial:
  • Transportation Research Record
  • Issue Number: 606
  • Publisher: Transportation Research Board
  • ISSN: 0361-1981

Subject/Index Terms

• TRT Terms: Evaluation; Level of service; Management; Policy; Profits; Public transit; State of the art studies; Subsidies
• Subject Areas: Administration and Management; Highways; Operations and Traffic Management; Planning and Forecasting; Policy; Public Transportation;

Filing Info

• Accession Number: 00156098
• Record Type: Publication
• ISBN: 0309024838
• Files: TRIS, TRB
• Created Date: Aug 4 1981 12:00AM