IMPLEMENTATION OF QUALITY IMPROVEMENT FOR TRANSPORTATION CONSTRUCTION ADMINISTRATION

Quality improvement efforts in the Iowa Department of Transportation Offices of Construction have persisted for 3 years, and it appears that they will continue for the foreseeable future. This paper explains how the quality improvement process was started in those offices, describes how it operates, and examines why it continues. First, the key functions and performance measuring system are described. Then, the process improvement system is described, including both statewide activities and local field office activities. A discussion is included regarding steering team activities and reasons for the persistence of quality improvement activities. Finally, a model is provided that shows the foundations of quality improvement and the two plan-do-check-act cycles that are necessary for continued improvement.

• Availability:
  • Find a library where document is available. Order URL: http://worldcat.org/issn/0742597X
• Corporate Authors:

  American Society of Civil Engineers

  1801 Alexander Bell Drive
  Reston, VA  United States  20191-4400
• Authors:
  • Jahren, C T
  • Federle, M O
• Publication Date: 1999-11

Language

• English

Media Info

• Features: Appendices; Figures; References; Tables;
• Pagination: p. 56-65
• Serial:
  • Journal of Management in Engineering
  • Volume: 15
  • Issue Number: 6
  • Publisher: American Society of Civil Engineers
  • ISSN: 0742-597X
  • Serial URL: http://ascelibrary.org/loi/jmenea

Subject/Index Terms

• TRT Terms: Administration; Asphalt plants; Concrete plants; Construction; Cracking; Evaluation and assessment; Fences; Joint sealing; Management; Planning; Project management; Quality control; Quality of work; State departments of transportation; Surveys; Technology; Traffic control; Transportation
• Geographic Terms: Iowa
• Subject Areas: Administration and Management; Construction; Operations and Traffic Management; Planning and Forecasting; Transportation (General); I10: Economics and Administration; I50: Construction and Supervision of Construction;

Filing Info

• Accession Number: 00779594
• Record Type: Publication
• Files: TRIS
• Created Date: Dec 2 1999 12:00AM