FINDING YOUR WAY: PASSENGER INFORMATION IMPROVEMENTS AT CTA

Helping riders find theirr way would be easier if stations and facilities were similar in design and only a few routes or transfer points were involved. However, in Chicago and in many other cities where transit systems have evolved, order and consistency may not be easily achieved. Changes and new requirements, such as the Americans with Disabilities Act (ADA), provide added challenges. After a brief introduction to Chicago rapid transit, this paper provides an overview of several recent experiences. These suggest that graphic program managers should not hesitate in testing new methods and materials. Good passenger information helps to make riders feel confident about using transit.

• Supplemental Notes:
  • Full Conference proceedings available only on CD.
• Corporate Authors:

  American Public Transportation Association

  1201 New York Avenue, NW
  Washington, DC    20005
• Authors:
  • Arndt, C G
• Conference:
  • Proceedings of the 1998 Rapid Transit Conference
  • Location: San Diego, California
  • Date: 1998-6-7 to 1998-6-11
• Publication Date: 1998

Language

• English

Media Info

• Pagination: 4p

Subject/Index Terms

• TRT Terms: Graphics; Passenger information systems; Rapid transit; Special user groups
• Identifier Terms: Americans with Disabilities Act; Chicago Transit Authority
• Geographic Terms: Chicago (Illinois)
• Subject Areas: Data and Information Technology; Public Transportation;

Filing Info

• Accession Number: 00769794
• Record Type: Publication
• Report/Paper Numbers: Volume 3
• Files: TRIS
• Created Date: Sep 27 1999 12:00AM