PUBLIC SAFETY IN TRANSPORTATION: PREPARING FOR TOMORROW

For years, the Metropolitan Atlanta Rapid Transit Authority (MARTA) Police Department functioned with a manual dispatch system and a limited, automated records management system. With the growth of the department, the ongoing trend toward faster, more capable and mission critical application became apparent. The records management system supported very little reporting capability, while the dispatch system had none. This paper discusses the process of deciding what was needed, the RFP, and the system acquired. The system consists of applications software, systems software and hardware. The Police Management Information system (PMIS) established an interactive support environment which allows the MARTA Police Department to improve employee productivity and increase service/reliability to both our internal and external customers.

• Corporate Authors:

  American Public Transportation Association

  1201 New York Avenue, NW
  Washington, DC    20005
• Authors:
  • Jacobs, D
• Conference:
  • 1999 APTA Bus Conference, Proceedings
  • Location: Cleveland, Ohio
  • Date: 1999-5-2 to 1999-5-6
• Publication Date: 1999

Language

• English

Media Info

• Pagination: p. 189-190

Subject/Index Terms

• TRT Terms: Dispatching; Management information systems; Needs assessment; Performance evaluations; Police departments; Public transit; Records management; Safety and security
• Identifier Terms: Metropolitan Atlanta Rapid Transit Authority
• Geographic Terms: Atlanta (Georgia)
• Subject Areas: Finance; Public Transportation; Safety and Human Factors; Security and Emergencies;

Filing Info

• Accession Number: 00766345
• Record Type: Publication
• Files: TRIS
• Created Date: Jul 8 1999 12:00AM