In the fall of 1997, the American Association of State Highway and Transportation Officials (AASHTO) surveyed the state departments of transportation (DOTs) constituting its member departments to identify recent developments. A survey form was developed and mailed to all 52 members compiling information regarding their experience with strategic management initiatives since the landmark Intermodal Surface Transportation Efficiency Act of 1991; 48 AASHTO member departments responded. The intent of the survey was to obtain an overview of the initiatives and changes in organization, management, and program delivery. The survey framework established four categories of strategic management activity, characterized by their principal focus: customer driven, partner driven, workforce driven, and activity driven. This report summarizes the results of the survey. Findings are presented in terms of the individual survey question associated with each of the categories and reported in the form of the following common sections: definition of the strategic management initiatives focus topic; driving forces reported to be the motives for the specific activity; type and level of involvement as reported in the survey; characteristics processes, activities, and features of each strategic management activity; and example cases illustrating concepts, processes, and methods. Appendixes present a summary of reponses to a selection of questions from each of the questionnaire categories, the original survey questionnaire, and a list of contacts from each responding member department.


  • English

Media Info

  • Features: Appendices; Figures; Tables;
  • Pagination: 101 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00768917
  • Record Type: Publication
  • ISBN: 1560511001
  • Files: TRIS
  • Created Date: Sep 22 1999 12:00AM