SURVEY ANALYSIS OF AIRPORT TERMINAL PASSENGER PROCESSING--TERMINAL PLANNING AND PASSENGER BEHAVIOR

A survey of the passenger processing system at Manchester International Airport is described in order to demonstrate the relevance to terminal planning and design of obtaining information on passenger behavior. The survey examined the way in which passengers organize their time in the terminal in terms of both processing, circulation, and waiting times. The examination of passenger behavior in terminals has highlighted three main areas of concern for future research; namely, passenger attitudes, ancillary facilities, and access to the terminal.

• Corporate Authors:

  Loughborough University of Technology

  Department of Transport Technology
  Loughborough,   England 
• Authors:
  • Bennetts, D
  • Hawkins, N M
  • McGinity, P D
  • O'LEARY, M
  • Ashford, N
• Publication Date: 1975

Media Info

• Pagination: 49 p.

Subject/Index Terms

• TRT Terms: Airport access; Airport planning; Attitudes; Behavior; Data collection; Intermodal terminals; Passengers; Surveys; Waiting time
• Old TRIS Terms: Circulation; Processing; Terminal facilitation
• Subject Areas: Aviation; Passenger Transportation; Planning and Forecasting; Terminals and Facilities;

Filing Info

• Accession Number: 00155836
• Record Type: Publication
• Source Agency: International Aerospace Abstracts
• Files: TRIS
• Created Date: Sep 28 1977 12:00AM