FACTORS INFLUENCING THE ADOPTION OF MANAGEMENT INNOVATIONS IN THE CTA

The process of management innovation in one transit property, the Chicago Transit Authority (CTA), is examined. The purpose of the study is to identify those factors of greatest relevance to innovation in organizations and to describe the extent to which those factors have helped the CTA to innovate successfully. Specifically, the research effort is designed to assess the environmental, organizational, linking, and attitudinal factors related to the recent adoption by the CTA of two management innovations: (1) Bus Utilization System, and (2) Microfiche viewers in the Travel Information Center. Both innovations significantly affect decision processes and have present and potential advantages for transit management. Data were collected from institutions and from structured interviews and questionnaires administered to persons closely involved with the development and use of the two innovations. (Data collection tools are contained in the Appendix.) Results show that the organization structure of the CTA had a positive influence on the adoption of both innovations.

• Corporate Authors:

  Marquette University

  Urban Transportation Program
  Milwaukee, WI  United States  53233

  Urban Mass Transportation Administration

  400 7th Street, SW
  Washington, DC  United States  20590
• Authors:
  • Robey, D
  • Bakr, M M
• Publication Date: 1976-7

Media Info

• Pagination: 114 p.

Subject/Index Terms

• TRT Terms: Bus transportation; Buses; Data collection; Decision making; Information services; Information systems; Innovation; Management; Organizations; Public transit; Transportation operations; Transportation planning; Transportation system management; Urban transportation; Utilization
• Identifier Terms: Chicago Transit Authority
• Uncontrolled Terms: Systems management; Transportation management
• Geographic Terms: Illinois
• Old TRIS Terms: Information centers; Management methods; Viewers
• Subject Areas: Administration and Management; Data and Information Technology; Highways; Motor Carriers; Operations and Traffic Management; Public Transportation; Railroads; Research;

Filing Info

• Accession Number: 00154858
• Record Type: Publication
• Source Agency: National Technical Information Service
• Report/Paper Numbers: UMTA-WI-11-0002-77-1
• Files: NTIS, TRIS, USDOT
• Created Date: Jun 22 1981 12:00AM