HUMAN FACTORS IN ADOPTION OF GEOGRAPHIC INFORMATION SYSTEMS: A LOCAL GOVERNMENT CASE STUDY

How do perceptions, experience, attitudes, and communication behavior of local government employees affect the adoption of Geographic Information Systems (GIS) technology as an organizational innovation? Using a multiple-case study of four agencies within a North Carolina county government, the authors find that GIS diffusion is a very complex process. They conclude that perceived relative advantage, previous computer experience, exposure to the technology, and networking are the most significant determinants of employee willingness to use new GIS technology, while organizational and GIS management factors strongly influence GIS diffusion. The research findings have important implications for devising strategies for effective incorporation of GIS and other information system technologies in public organizations.

  • Availability:
  • Corporate Authors:

    American Society for Public Administration

    1120 G Street, NW, Suite 500
    Washington, DC  United States  20005
  • Authors:
    • NEDOVIC-BUDIC, Z
    • Godschalk, D R
  • Publication Date: 1996-11

Language

  • English

Media Info

  • Pagination: p. 554-567
  • Serial:

Subject/Index Terms

Filing Info

  • Accession Number: 00730140
  • Record Type: Publication
  • Files: TRIS
  • Created Date: Dec 11 1997 12:00AM