DEVELOPMENT OF BENCHMARK DATA FOR THE IOWA DEPARTMENT OF TRANSPORTATION CONSTRUCTION OFFICES

This report describes the development of performance measures for the Iowa DOT Construction Offices. The offices are responsible for administering all transportation construction projects for the Iowa DOT. In conjunction with a steering team composed of representatives of the Construction Offices, the research team developed a list of eight key processes and a set of measures for each. Two kinds of data were gathered: baseline data and benchmark data. Baseline data is used to characterize current performance. Benchmark data is gathered to find organizations that have excellent performance records for one or more key functions. This report discusses the methodology used and the results obtained. The data obtained represents the first set of data points. Subsequent years will establish trends for each of the measures, showing improvement or lack of it.

  • Record URL:
  • Corporate Authors:

    Iowa State University, Ames

    College of Engineering
    Ames, IA  United States  50011
  • Authors:
    • Chase, G W
    • Jahren, C T
    • Carlson, E L
    • McCollough, L A
  • Publication Date: 1996-7

Language

  • English

Media Info

  • Features: Appendices; References; Tables;
  • Pagination: 59 p.

Subject/Index Terms

Filing Info

  • Accession Number: 00728637
  • Record Type: Publication
  • Report/Paper Numbers: HR-381,, ISU-ERI-Ames-97401
  • Files: TRIS
  • Created Date: Nov 4 1996 12:00AM